Returns Policy


Our goal at Newcastle Photos is your complete satisfaction with your purchase.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Newcastle Photos has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the item and then Newcastle Photos sent the buyer the correct Item) it is then considered non-refundable. If a buyer has selected and purchase an incorrect Item, he/she must notify Newcastle Photos, before receiving the “incorrect” photograph AND before the order is placed with the printers. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason.

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